General Questions About GPS Monitoring Services
Many people, just like you, have questions about GPS Monitoring. Here are the most frequently asked questions and answers to help you understand how it works:
Who can have access to see activity and history of events?
We have the ability to issue login credentials to those who should have access and to those who may wish to monitor their own history.
What is the difference between TrackerPAL and Actsoft?
TrackerPAL is used for offender monitoring, to keep track of their location and or house arrest. To learn more about TrackerPAL's features, click here
Actsoft however, is used for Active Alcohol Consumption Monitoring. It is generally used for multiple DUI offenders. To learn more about Actsoft's features, click here
What is your Lease Agreement commitment?
There is a 30-day minimum lease agreement for the TrackerPAL Device, and a 90-day minimum lease agreement for the Actsoft Device. Ask us about our devices for personal use.
What are the monitoring fees?
There is a $100 one-time set up and activation fee for TrackerPAL or Actsoft, plus a $15 daily fee. For attorney referred clients there is a special lease rate of only $12 per day.
How do I choose the right Monitoring Device?
- Ankle Bracelet Monitoring Device – For Offender House Arrest & Juvenile Monitoring.
- Small Ankle Bracelet Monitoring Device – Suitable for children age 3 years and older. This device is more successful and the watch-style device which kids can damage.
- Watch-Style Monitoring Device – Suitable for tracking “wandering” adults.
The GPS Monitoring Solutions Center is open 24-hours per day, 7-days a week, even on holidays. Our trained Monitoring Officers are there for you around-the-clock!
How does GPS Tracking work?The Global Positioning System functions as follows:
The GPS Receiver receives signals transmitted from orbiting GPS Satellites. Once these satellite transmissions are received by the GPS Receiver, crucial information such as location, direction, and speed are then calculated. A GPS Receiver generally requires transmissions from at least three GPS Satellites before effectively determining the correct position. (The term for the technique to calucluate distance is: Trialateration.) GPS Receivers then measure the time delays between transmissions and reception of radio signals from each GPS Satellite.
Our Monitoring Center has Monitoring Officers servicing you 24-hours per day, 7 days a week, and even on holidays.
Who gets notified if there is a problem?
For self-monitoring we contact you directly, or anyone you have designated as a contact person. Or we generally follow Minute Orders issued by the court or law enforcement.
How do you contact us if there is a problem?
It’s your choice. You can be notified via text message, phone call, and or email.
Do you create activity reports of Offenders?
Yes, we can prepare Monitoring Reports available for each court date. Just let us know the date, and whom to send the report to.
Are the Monitoring Devices waterproof?
Alcohol Mmonitoring devices are NOT waterproof, however they are water resistant. These devices need to stay as dry as possible, Persons should only shower while having a device installed.
The gps device for electronic monitoring is waterproof.
Can someone wearing the Monitoring Device clear Security Check Points at the airport or court house?
Yes
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1-877-285-4238