Client Care Instructions | Alcohol Consumption |
General Questions About Monitoring Services
Who can have access to see activity and history of events?
We have the ability to issue login credentials to those who should have access and to those who may wish to monitor their own history.
What is the difference between TrackerPAL and CAM Patrol?
TrackerPAL is used for offender monitoring, to keep track of their location and or house arrest. To learn more about TrackerPAL's features, click here
Actsoft however, is used for Active Alcohol Consumption Monitoring. It is generally used for multiple DUI offenders. To learn more about Actsoft's features, click here
What is your Lease Agreement commitment?
There is a 30-day minimum lease agreement for the TrackerPAL Device, and a 90-day minimum lease agreement for the Actsoft Device. Ask us about our devices for personal use. On some occasions when sentencing is not required for a full 30 days, we can monitor defendants for the ordered duration, regardless of the number of days.
What are the monitoring fees?
There is a $100 one-time set up and activation fee for TrackerPAL or CAM Patrol, plus a daily monitoring fee. For attorney referred clients there is a reduced lease rate per day.
How do I choose the right Monitoring Device?
Ankle Bracelet Monitoring Device – For Offender Monitoring, House Arrest, Restraining Order Solution & Juvenile Monitoring.
Small Ankle Bracelet Monitoring Device – Suitable for children age 3 years and older. This device is more successful and the watch-style device which kids can damage. (not available through GPS Monitoring Solutions)
Watch-Style Monitoring Device – Suitable for tracking “wandering” adults. (not available through GPS Monitoring Solutions)
Who does the monitoring?
The GPS Monitoring Solutions Center is open 24-hours per day, 7-days a week, even on holidays. Our trained Monitoring Officers are there for you around-the-clock!
Who gets notified if there is a problem?
For self-monitoring we contact you directly, or anyone you have designated as a contact person. Or we generally follow Minute Orders issued by the court or law enforcement. The supervising officer in terms of probation or court order will be notified.
How do you contact us if there is a problem?
It’s your choice. You can be notified via text message, phone call, and or email.
Do you create activity reports of Offenders?
Yes, we can prepare Monitoring Reports available for each court date. Just let us know the date, and whom to send the report to.
Are the Monitoring Devices waterproof?
Alcohol Monitoring devices are NOT waterproof, however they are water resistant. These devices need to stay as dry as possible, Persons should only shower while having a device installed.
Our gps device for electronic monitoring is waterproof, up to 15 feet.
Can someone wearing the Monitoring Device clear Security Check Points at the airport or court house?
Yes. When traveling by air, we power the device down during your flight. Once you land at your destination, we power the device back up.
The Global Positioning System functions as follows:
The GPS Receiver receives signals transmitted from orbiting GPS Satellites. Once these satellite transmissions are received by the GPS Receiver, crucial information such as location, direction, and speed are then calculated. A GPS Receiver generally requires transmissions from at least three GPS Satellites before effectively determining the correct position. (The term for the technique to calculate distance is: Trialateration.) GPS Receivers then measure the time delays between transmissions and reception of radio signals from each GPS Satellite.